BE FORWARD Russia

Frequently Asked Questions

Can I make a payment at your certified local offices?

ALL PAYMENTS SHOULD BE MADE DIRECTLY TO BE FORWARD JAPAN. Making payments to our certified local offices will be the sole responsibility of the customer.
BE FORWARD JAPAN will not be responsible for any extra cost or loss from your payments made to certified local offices.

Как я могу купить автомобиль в BE FORWARD?

Выберите интересующий вас автомобиль на нашем стоке или на аукционе и отправьте нам запрос. Если вы не нашли нужный автомобиль, пожалуйста, свяжитесь с нами, и мы подберём подходящие варианты.

Можно ли заказать распил/разбор/карпил?

BE FORWARD предоставляет данные услуги, сделайте запрос для получения подробной информации.

Как мне узнать о состоянии автомобиля?

Пожалуйста, отправьте нам запрос о состоянии выбранного автомобиля, с вами свяжутся наши сотрудники для дальнейшей консультации.

Входит ли растаможка в конечную стоимость?

Нет, BE FORWARD не предоставляет услуги по растаможиванию автомобилей в России. Наши местные агенты могут помочь с растаможкой.

How to import my vehicle?

BE FORWARD has local clearing and forwarding agent in your country for supporting your import procedure.

Q1: What can BE FORWARD agents do?
A1: Essentially takes care of the customs clearance and transportation.
Such as below.
・Arrange to pass the relevant documents at customs and authorities.
・Calculations and Check the process of "Duty and VAT payments" as applicable.
・Arrange Transportation service if needed.
・Supporting best route for the import procedure.
・Ensure smooth and timely shipment of goods.

Q2: What do I need to do if I want to apply for the import service?
A2: Please select your "Delivery Destination" at the time you select your vehicle.

Q3: What am I supposed to do after requesting for the import service?
A3: Please send the Copy of your ID to BE FORWARD Clearing agent as soon as possible.
Our agent will prepare for the import process.

Q4: What am I suppose to do after vessel arrival?
A4: Our agent calculates Duty, Tax and Local charge etc...
After you made the payment of those charges, your vehicle will be released from Port or Border facilities.

Q5: What is included in your service?
A5: Please check the service detail.

Q6: Are import service price negotiable?
A6: Yes it is!! Please contact our local office or visit them.

Q7: If my vehicle has already departed from Japan, will I not be able to use your BE FORWARD import service?
A7: You can still use our service!!
Please contact with BE FORWARD Clearing agent in your country as soon as possible.
Our agent will do the best to support your import procedure without any problem.